| Be
the best that you can be... |
| Course aims: |
Negotiation is a core skill in
today's world. This course
introduces a structured methodology for handling any negotiation
situation and delegates are taught a range of behavioural skills
and techniques that will make their negotiations successful. |
| Course aimed at: |
Anyone who wishes to develop their
negotiation skills. |
| Course length: |
Two days (9.30 am to 4.30 pm). |
| Prerequisites: |
None |
| Training method: |
Highly interactive and participative
format that will
give delegates plenty of opportunity to practise a range of tools
and techniques. This will be accompanied by formal input, group
discussions and debate. |
| Evaluation method: |
Variety of formal and informal
practical exercises.
Assessment will be provided in various ways including observation
of delegates practising techniques. Constructive feedback will be
provided by the trainer and other delegates, and individual development
plans will be suggested where required. |
| Course content: |
- Describe what negotiation is and when to use it.
- Understand types of power and how they relate to negotiation.
- Describe the behavioural characteristics of effective negotiators.
- Negotiate for a win-win outcome.
- State the seven stages in a negotiation process.
- Understand the importance of interpersonal skills in effective
negotiations.
- Use positive body language to add impact to your negotiations.
- Be aware of common negotiating tactics and counter-measures.
- Negotiate effectively in a variety of situations.
- Assess your own ability as a negotiator and create an action
plan for implementing back in the workplace.
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| Maximum delegates: |
Minimum 6, maximum 12 |
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