| Be
the best that you can be... |
| Course aims: |
Performance management and appraisal
skills are vital if
staff in organizations are going to be managed effectively and given
valuable feedback on their performance. This course will give managers
and staff the skills to carry out excellent appraisals, and to manage
performance in a highly effective manner. |
| Course aimed at: |
Anyone involved in carrying out
appraisals or managing
the performance of staff. |
| Course length: |
Two days (9.30 am to 4.30 pm) |
| Prerequisites: |
Some experience in the appraisal
process and in managing
performance. |
| Training method: |
Highly interactive and participative
format that will
give attendees the skills to carry out effective appraisals, and
manage performance. Accelerated learning techniques will be used
to teach and reinforce key messages. |
| Evaluation method: |
Variety of formal and informal
practical exercises.
Assessment will be provided in various ways including observation
of practical individual and group activities. Constructive feedback
will be provided along with an individual development plan where
required. |
| Course content: |
- The appraisal process
- Key stages in the appraisal process
- Set objectives
- Manage performance
- Carry out the appraisal
- Provide rewards and remedies
- Setting meaningful goals and targets
- Giving effective feedback
- Dealing with difficult situations
- Managing poor performance
- Handling tricky conversations
- Assessing competencies
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| Maximum delegates: |
10 |
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