| Be
the best that you can be... |
| Course aims: |
This course provides skills and
techniques that will help
you become a consistently excellent communicator. Drawing on psychology,
linguistics and neuro-linguistic programming (NLP) this event will
provide you with training in how to best interact with people and
become adept at new and effective communication techniques. These
techniques will help you become more influential and persuasive
in your relationships and make sure you are always fully understood. |
| Course aimed at: |
Anyone who wants to improve their
communication skills. |
| Course length: |
Two days (9.30 am to 4.30 pm). |
| Prerequisites: |
None |
| Training method: |
Highly interactive and participative
format that will
give delegates plenty of opportunity to practise a range of NLP
techniques. This will be accompanied by formal input, group discussions
and debate. |
| Evaluation method: |
Variety of formal and informal
practical exercises.
Assessment will be provided in various ways including observation
of NLP techniques. Constructive feedback will be provided along
with individual development plans where required. There will be
opportunities to put new-found skills into practise between days
one and two of this course,
and to receive feedback on these. |
| Course content: |
- What is excellent communication?
- How can NLP help us communicate more effectively?
- The basic building blocks of NLP - understanding yourself
and understanding others
- Outcome Orientation - understanding what you want and how
to get there
- Building and maintaining rapport
- Recognising patterns of behaviour - it's all in the eyes
- The importance of words
- The Meta Model - how our use of language affects our thoughts
and behaviours, and those of others
- Influential communication through the use of meta programs
- Beliefs and values and how they influence communication
- Reframing techniques
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| Maximum delegates: |
Minimum 6, maximum 12 |
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